Frequently Asked Questions

We offer a comprehensive range of cleaning services including House Cleaning, Apartment Cleaning, Deep Cleaning, Airbnb Cleaning, Move In/Out Cleaning, and Post-Construction Cleaning. Each service is tailored to meet your specific needs and preferences.

Yes, S&M Absolute Cleaning Services is fully licensed and insured. We carry comprehensive liability insurance and workers' compensation to protect our clients and our team. We're happy to provide proof of insurance upon request.

Absolutely! We're committed to using eco-friendly, non-toxic cleaning products that are safe for your family, pets, and the environment. We can also accommodate specific product preferences or sensitivities.

Getting a quote is easy! Simply fill out our online quote form, call us directly, or send us an email. We'll ask about your cleaning needs, property size, and frequency preferences to provide you with an accurate, no-obligation estimate.

We proudly serve communities across Long Island's North Shore including Port Washington (our main location), Manhasset, Plandome, Roslyn, Flower Hill, Munsey Park, Great Neck, and Roslyn Heights. If you're unsure if we serve your area, just ask!

We typically can schedule cleanings within 24-48 hours of your request. For urgent needs or last-minute bookings, we'll do our best to accommodate your schedule. Availability varies by season, so early booking is recommended.

Your satisfaction is our top priority. If you're not 100% satisfied with our service, we'll come back and re-clean any areas at no additional charge. We stand behind our work with a 100% satisfaction guarantee.

Not at all! Many of our clients prefer to provide us with access to their home while they're at work or running errands. We're fully bonded and insured, and we take security seriously. You can also be present if you prefer.

Our deep cleaning service goes beyond surface cleaning. It includes detailed cleaning of baseboards, ceiling fans, light fixtures, appliances (inside and out), windowsills, blinds, and hard-to-reach areas. It's perfect for spring cleaning or preparing for guests.

We follow strict sanitation protocols and use hospital-grade disinfectants on high-touch surfaces. Our team wears PPE and practices social distancing when required. We also offer enhanced sanitation services for an added layer of protection.

To get the most out of your cleaning, we recommend picking up any personal items, toys, or clutter from surfaces. This allows our team to focus on the actual cleaning. If you have specific preferences, just let us know in advance.

Yes! We understand the value of consistency. If you have a preferred team member or want the same team for every visit, just let us know. We'll do our best to accommodate your request based on availability.